Business Ethics. UExcel Official Content Guide PRACTICE EXAMS - PDF

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UExcel Official Content Guide TAKE ADVANTAGE OF ONLINE PRACTICE EXAMS SEE PAGE 1 FOR DETAILS Business Ethics CREDIT HOURS 3 LEVEL Upper PUBLISHED OCTOBER 2015 The most current content guides are available
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UExcel Official Content Guide TAKE ADVANTAGE OF ONLINE PRACTICE EXAMS SEE PAGE 1 FOR DETAILS Business Ethics CREDIT HOURS 3 LEVEL Upper PUBLISHED OCTOBER 2015 The most current content guides are available at: c o n t e n t s Preparing for the Exam... 1 Before You Choose This UExcel Exam... 1 Uses for the Examination... 1 Examination Length and Scoring... 1 UExcel Exam Resources... 1 Excelsior College Bookstore... 1 UExcel Practice Exams... 1 Open Educational Resources... 2 Excelsior College Library... 2 Online Tutoring... 2 MyExcelsior Community... 2 Preparing for UExcel Exams... 2 How Long Will It Take Me to Study?... 2 Study Tips... 2 Using UExcel Practice Exams... 3 About Test Preparation Services... 3 Preparing for This Exam... 3 Prior Knowledge... 3 Using the Content Outline... 3 Using the Sample Questions and Rationales... 3 Recommended Resources for the UExcel Exam in Business Ethics... 4 Textbooks... 4 Open Educational Resources... 4 Content Outline... 5 General Description of the Examination... 5 Learning Outcomes... 5 Content Outline... 6 Sample Questions...11 Rationales...12 Taking the Exam...14 Registering for Your Exam...14 Register Online...14 Register By Phone...14 Examination Administration...14 Computer-Delivered Testing...14 On the Day of Your Exam...14 On the Day of Your Exam...14 Academic Honesty Nondisclosure Statement...14 Information about UExcel exams for Colleges and Universities...15 Copyright 2015 Excelsior College. All rights reserved. Excelsior College is a registered servicemark of Excelsior College. All rights reserved. ii EB/CD 1 Preparing for the Exam s ec t i o n one Before You Choose This UExcel Exam Uses for the Examination Excelsior College, the test developer, recommends granting three (3) semester hours of upper-level undergraduate credit to students who receive a letter grade of C or higher on this examination. Other colleges and universities also recognize this exam as a basis for granting credit or advanced standing. Individual institutions set their own policies for the amount of credit awarded and the minimum acceptable score. Exam-takers enrolled in an Excelsior College degree program should ask their academic advisor where this exam fits within their degree program. Exam-takers not enrolled in an Excelsior College degree program should check with the institution from which they wish to receive credit to determine whether credit will be granted and/or to find out the minimum grade required for credit. Those who intend to enroll in an Excelsior College degree program should ask an admissions counselor where this exam fits within their intended degree program. Examination Length and Scoring The examination consists of approximately 100 questions, most of which are multiple choice; for samples of all the item types on this exam, see the sample items in the back of this guide. Some items are unscored, pretest items. The pretest items are embedded throughout the exam and are indistinguishable from the scored items. You will have two (2) hours to complete the examination. Your score will be reported as a letter grade. UExcel Exam Resources Excelsior College Bookstore The Excelsior College Bookstore offers recommended textbooks and other resources to help you prepare for UExcel exams. The bookstore is available online, at: Bookstore staff are available, Eastern time: Monday Thursday: 7:00 am 9:00 pm Friday: 7:00 am 6:00 pm Saturday: 8:00 am 5:00 pm Sunday: noon 4:00 pm Phone: (International ) Fax: (International ) UExcel Practice Exams The official UExcel practice exams are highly recommended as part of your study plan. Once you register for your UExcel exam, you are eligible to purchase the corresponding practice exam, which can be taken using any computer with a supported Web browser. Each practice exam includes two forms that you may take within a 90-day period. EB/CD 1 Open Educational Resources Open Educational Resources (OER) are learning materials that are freely available to learners via the Web. These materials may include brief lessons on very specific topcs, e-textbooks, and podcasts, and even university courses you can download. These resources can introduce you to new information, broaden your knowledge of particular subject matter, and enrich your understanding of exam and course topics. Alternatives to Purchasing New Textbooks Many students know it is less expensive to buy a textbook used instead of new. Did you know that, often, a previous edition is an option to purchasing the latest edition? Other options are good quality Open Textbooks (a type of OER) and low-cost textbooks. Sites for open or low cost textbooks: BC Campus (Canada), open.bccampus. ca/find-open-textbooks (free) Bookboon bookboon.com/en/textbooks-ebooks (free) Bookshare (free download for people with print disabilities) Boundless textbooks ($19.99 for an e-textbook) Flat World Knowledge catalog.flatworldknowledge. com offers 4 options for textbooks: online book, only, $24; digital/e-book, $42; black and white printed textbook, $69; color print textbook, $134. (May 6, 2015) Open Stax openstaxcollege.org/books Available formats: free PDF download; read online; read epub; low cost print copy (under $50, in most cases) OpenTextbookStore com/catalog.php mathematics textbooks, links to free textbooks Saylor Media Library saylor.longsight.com has links to free online articles, books, and presentations NOTE: If you choose to use anything other than the recommended resources, compare the table of contents of the alternate text to the exam's content outline in the content guide. Excelsior College Library Access millions of authoritative resources online through the Excelsior College Library. Created through our partnership with the Sheridan Libraries of The Johns Hopkins University, the library provides access to journal articles, books, websites, databases, reference services, and many other resources. Special library pages relate to the nursing degree exams and other selected exams. The library is available to enrolled Excelsior College students only. To access it, visit (login is required). Our library provides: 24/7 availability Millions of the world s most current authoritative resources Help and support from staff librarians Online Tutoring Enrolled Excelsior College students can use this service (available through SMARTHINKING ) to connect with tutors who have been trained in a variety of academic subjects. For details, log on to your MyExcelsior page, find the Resources tab, and click on the link under Free Tutoring Smarthinking. MyExcelsior Community MyExcelsior Community enables Excelsior College students and alumni to interact with their peers online. As members, students can participate in real-time chat groups, join online study groups, buy and sell used textbooks, and share Internet resources. Enrolled students have automatic access from their MyExcelsior page. Preparing for UExcel Exams How Long Will It Take Me to Study? A UExcel exam enables you to show that you've learned material comparable to one or more 15-week, college-level courses. As an independent learner, you should study and review as much as you would for a college course. For a three-credit course in a subject 2 EB/CD they don't know, most students would be expected to study nine hours per week for 15 weeks, for a total of 135 hours. Study Tips Become an active user of the resource materials. Aim for understanding rather than memorization. The more active you are when you study, the more likely you will be to retain, understand, and apply the information. The following techniques are generally considered to be active learning: preview or survey each chapter highlight or underline text you believe is important write questions or comments in the margins practice re-stating content in your own words relate what you are reading to the chapter title, section headings, and other organizing elements of the textbook find ways to engage your eyes, your ears, and your muscles, as well as your brain, in your studies study with a partner or a small group (if you are an enrolled student, search for partners on MyExcelsior Community) prepare your review notes as flashcards or create recordings that you can use while commuting or exercising When you feel confident that you understand a content area, review what you have learned. Take a second look at the material to evaluate your understanding. If you have a study partner, the two of you can review by explaining the content to each other or writing test questions for each other to answer. Review questions from textbook chapters may be helpful for partner or individual study, as well. Using UExcel Practice Exams We recommend taking the first form of the practice exam when you begin studying, to see how much you already know. After taking the first practice exam, check your performance on each question and find out why your answer was right or wrong. This feedback will help you improve your knowledge of the subject and identify areas of weakness that you should address before taking the exam. Take the second form of the practice exam after you have finished studying. Analyze your results to identify the areas that you still need to review. Although there is no guarantee, our research suggests that students who do well on the practice exams are more likely to pass the actual exam than those who do not do well (or do not take advantage of this opportunity). About Test Preparation Services Preparation for UExcel exams and Excelsior College Examinations, though based on independent study, is supported by Excelsior College with a comprehensive set of exam learning resources and services designed to help you succeed. These learning resources are prepared by Excelsior College so you can be assured that they are current and cover the content you are expected to master for the exams. These resources, and your desire to learn, are usually all that you will need to succeed. There are test-preparation companies that will offer to help you study for our examinations. Some may imply a relationship with Excelsior College and/or make claims that their products and services are all that you need to prepare for our examinations. Excelsior College is not affiliated with any test preparation firm and does not endorse the products or services of these companies. No test preparation vendor is authorized to provide admissions counseling or academic advising services, or to collect any payments, on behalf of Excelsior College. Excelsior College does not send authorized representatives to a student s home nor does it review the materials provided by test preparation companies for content or compatibility with Excelsior College examinations. To help you become a well-informed consumer, we suggest that before you make any purchase decision regarding study materials provided by organizations other than Excelsior College, you consider the points outlined on our website at EB/CD 3 Preparing for This Exam Prior Knowledge No prior knowledge of business ethics is required before you study for this exam. Using the Content Outline Each content area in the outline includes (1) the recommended minimum hours of study to devote to that content area and (2) the most important sections of the recommended resources for that area. These annotations are not intended to be comprehensive. You may need to refer to other chapters in the recommended textbooks. Chapter numbers and titles may differ in other editions. This content outline contains examples that illustrate the types of information you should study. Although these examples are numerous, do not assume that everything on the exam will come from these examples. Conversely, do not expect that every detail you study will appear on the exam. Any exam is only a broad sample of all the questions that could be asked about the subject matter. Using the Sample Questions and Rationales Each content guide provides sample questions to illustrate those typically found on the exam. These questions are intended to give you an idea of the level of knowledge expected and the way questions are typically phrased. The sample questions do not sample the entire content of the exam and are not intended to serve as an entire practice test. After the sample questions, you will find rationales for them (with the correct answer printed in bold). The rationales explain why the answer is correct and the other choices are wrong. The number in parentheses at the beginning of each rationale refers to the appropriate section of the content outline. Especially if you chose one of the wrong answers, you should return to its section of the content outline for additional study. Recommended Resources for the UExcel Exam in Business Ethics The study materials listed below are recommended by Excelsior College as the most appropriate resources to help you study for the examination. For information on ordering from the Excelsior College Bookstore, see page 1 of this guide. You may also find resource materials in college libraries. Public libraries may have some of the textbooks or may be able to obtain them through an interlibrary loan program. You should allow sufficient time to obtain resources and to study before taking the exam. Textbooks This textbook was used by the examination development committee to verify all questions on the exam. Lussier, R.N., & Sherman, H. (2013). Business, society and government essentials: Strategy and applied ethics (2nd ed.) New York: Routledge. These study materials may be purchased from the Excelsior College Bookstore. Open Educational Resources The Saylor Foundation provides free, high quality courses through online, self-paced, free learning resources. Saylor Foundation Business Law and Ethics No complete courses matching this exam have been found, but the Saylor Foundation s Business Law and Ethics course provides useful background information in Unit 9, Business Organizations and Unit 11, Business Ethics. Reducing Textbook Costs For other ways to reduce textbook costs, see page 2, Alternatives to Purchasing New Textbooks. Practice Exam The Practice Exam is available after you register for this UExcel exam. 4 EB/CD s ec t i o n t w o 2 Content Outline General Description of the Examination The UExcel exam in Business Ethics measures knowledge and understanding of material typically taught in an upper-level undergraduate course in business ethics. The content of the examination is designed to assess mastery of business concepts, principles, and knowledge related to business ethics. In addition to factual knowledge, the exam evaluates students abilities to analyze and solve ethical problems, understand relationships, and interpret material. The exam may contain questions that require critical thinking and interpretation of situational factors related to the interaction of business, government, and society. Learning Outcomes After you have successfully worked your way through the recommended study materials, you should be able to demonstrate the following learning outcomes: 1. Explain what is meant by business ethics and discuss its relevance for business as well as other types of organizations. 2. Describe the development of individual ethical perspectives and moral development as related to personal and professional aspects of life. 3. Analyze the major issues related to corporate social responsibility and corporate citizenship. 4. Conduct analyses that apply and integrate relevant business ethics concepts to various cases using a variety of resources. 5. Describe how advances in technology impact ethics. 6. Assess how national culture influences our ethical perspectives and how organizations can effectively deal with the differences that stem from cross-cultural issues. EB/CD 5 Content Outline The content outline describes the various areas of the test, similar to the way a syllabus outlines a course. To fully prepare requires self-direction and discipline. Study involves careful reading, reflection, and systematic review. The major content areas on the Business Ethics examination, the percent of the examination, and the hours to devote to each content area are listed below. Content Area Percent of the Examination Hours of Study I. Overview and Macro Issues 10% 14 II. A Managerial Perspective 10% 14 III. Internal Stakeholders' Ethical Considerations 25% 34 IV. External Stakeholders' Ethical Considerations 25% 34 V. Government as a Special External Stakeholder 20% 27 VI. International Considerations in Business Ethics 5% 7 VII. Technological Considerations in Business Ethics 5% 7 Total 100% 2. Does ethical behavior pay? NOTE: Occasionally, examples will be listed for a content topic to help clarify that topic. However, the content of the examination is not limited to the specific examples given. I. Overview and Macro Issues 10 percent of exam 14 hours of study Ch. 1, The Business, Society and Government Ethical Interrelationship Stakeholder Environment Ch. 4, Corporate Social Responsibility, Citizenship, and Diversity A. Definition and application 1. What is ethics and how does it apply to business? 3. How personality traits and attitudes, moral development, and the situation affect ethical behavior 4. How people justify unethical behavior 5. Guides to ethical decisions and behavior 6. Managing ethics B. The interaction of business, government, and society 1. How government and society affect business 2. Business, society, and government: definitions and interactions with them 3. Capitalism, pluralism, and special interest groups: personal and professional benefits 6 EB/CD C. The business, society, and government environment 1. The market environment 2. The nonmarket society environment 3. The nonmarket government environment 4. The macro-environment II. A Managerial Perspective 10 percent of exam 14 hours of study Ch. 2, Stakeholder and Ethical Public Affairs, Issues and Crisis Management A. The role of business and its managers 1. The role of business and the responsibility to be ethical with stakeholders 2. The role of managers B. The stakeholder approach to management and ethics 1. From the stockholder to the stakeholder approach 2. Stakeholder management and ethics 3. Balancing owner and other stakeholder interests C. Public affairs and issues management 1. Public affairs activities and functions 2. Public affairs management 3. Issues management 4. Issues management precludes crisis management D. Crisis management 1. Developing the crisis team 2. Planning risk assessment, monitoring, and crisis prevention 3. Managing the crisis communication 4. Analyzing post-crisis III. Internal Stakeholders Ethical Considerations 25 percent of exam 34 hours of study Ch. 3, Employees, Stockholders and Corporate Governance Ch. 4, Corporate Social Responsibility, Citizenship, and Diversity A. Employer-employee relations 1. The employment relationship 2. How the employer-employee relationship affects other stakeholders 3. The new employment relationship B. Management and union relations 1. The state of the union 2. Labor legislation 3. The union-organizing process 4. Collective bargaining and government help 5. Management resistant to strikes 6. The need for management-union collaboration C. Employee rights 1. Job security and due process 2. Safety and health 3. Privacy 4. Freedom of speech and whistle-blowing D. Diversity 1. What is diversity and is it really important? 2. Equal employment opportunity for all 3. How minorities and women are progressing in management and professional jobs E. Stockholders 1. Stockholders and the separation of power 2. Stockholder rights and protection 3. Shareholder activism EB/CD 7 F. Corporate governance 1. The board of directors 2. Directors and executive compensation IV. External Stakeholders Ethical Considerations 25 percent of exam 34 hours of study Ch. 4, Corporate Social Responsibility, Citizenship, and Diversity Ch. 6, Community, Consumerism, and
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